{CSCFirstName} {CSCLastName}

Customer Service Coordinator

{CSCFirstName} {CSCLastName} joined WebDynamic™ in 2005 as Customer Service Officer in response to huge demand for additional accounts management and customer service capacity. In this role {CSCFirstName} was required to balance immediate client support demands with planning and organising efficient ways of dealing with future issues.

With new technologies being rolled out on practically a monthly basis at the time, the need for support processes to catch up became increasingly apparent. After repeatedly showing her initiative by driving the development of efficient processes to deal with the demand for customer service, in 2006 {CSCFirstName} was promoted to Customer Service Coordinator, a role which better reflects her talents and increased responsibilities.